The usual advice we hear about making a good first impression — aside from dressing well — is to plan what we are going to say ahead of time, and to practice it until the words become second nature.
Transformational coach Alain Wolf begs to differ. In his new best-selling book Develop Amazing Social Skills and Connect with People, he outlines a different approach, which focuses more on authenticity and desired emotions, and less about what people should say.
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